Utilities

A note from our billing supervisor on unusually high bills.

Unusually High Electric Bills

February 28, 2026, electric bill relief available.

Electric Bill Relief Click Here

Start, Stop, or Transfer Services

Save time! The document below can be printed and prefilled. Bring this and supporting documentation to city hall at 120 South New Market Steet, St Martinville LA 70582.

Customer Setup Form

Start, Stop, or Transfer Services

Work Orders are accepted:

Monday – Thursday   8:00am – 3:00pm

All connect, disconnect & reconnect orders requested after 3:00pm will be worked the following business day No Work Orders will be accepted on Friday

Service for Electric, Water & Sewer requires:

      • Lease from the landlord
      • ID Card or Valid Driver’s License & Social Security Card
      • $250.00 Deposit Fee
      • $25.00 Connection Fee

Newly purchased homes requires:

      • Copy of cash sale
      • ID Card or Valid Driver’s License & Social Security Card
      • $250.00 Deposit Fee (Movables Only)
      • $25.00 Connect Fee

Services for water only requires:

      • Copy of cash sale/ Lease from the landlord
      • ID Card or Valid Driver’s License & Social Security Card
      • $50.00 Deposit
      • $25.00 Connection Fee

Services that are disconnected due to non-payment will be required to pay $50.00 Reconnect Fee to have services reconnected

Payments can be made:

          At the drive though behind city hall on Catfish Alley

                       Monday – Thursday   7:30am – 5:00pm

             Friday                           7:30am – 11:00am

         In City Hall at 120 New Market Street in the lobby

           Monday – Thursday   8:00am – 5:00pm

           Friday                            8:00am – 11:00am  

        Drop Box at Drive-thru located on Catfish Alley behind City Hall

       Online @ https://stmartinvillela.citizenactioncenter.com/

We’re Here To Help

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Public Notices

Power Outage Update

Last night’s power outage was a difficult experience for many of our residents, and we sincerely apologize for the inconvenience it caused to you and your families. Based on our assessment, we believe that severe weather conditions, specifically lightning around 2:00...
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Boil Water Advisory Rescinded

The system wide boil water advisory has been rescinded. As always, we appreciate your patience.
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Boil Water Advisory

Due to repairs the entire water system is under a boil water advisory until further notice.
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Water Outage Planned

Due to a leak that cannot be isolated, water will be shut down city wide tonight at 10:00 PM April 19, 2026. Once service is restored all customers will be under a boil water advisory until further notice. We apologize for any inconvenience.
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Boil Advisory Rescinded

All boil water advisories have been rescinded system wide.
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Boil Water Advisory

Water has been restored city wide. A boil water advisory is in effect city wide until further notice. We apologize for any inconvenience.
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Boil Water Advisory

Due to a leak on Columbus Street the following areas have been isolated: Columbus Street from Compromise Street to Madison Street. Compromise Street Burdin Street Railroad Avenue These areas will be under a boil water advisory until further notice.
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Water Outage Planned

Due to hydrant maintenance the ENTIRE water system will be shut down tomorrow Friday April 10th from 8:00 am to 12:00 pm. A Boil water advisory will be in effect once service is restored until further notice.
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Boil Water Advisory

The scheduled outage for tomorrow has been updated to reflect a change in the affected area. The ENTIRE water system will be shut down tomorrow Friday April 10 from approximately 8:00 am to 12:00 PM. A boil water advisory will be in effect when service is restored...
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Boil Water Advisory

The boil water advisory has been rescinded for the area south of Dernier Street. Reminder: Water will be shut off tomorrow April 10th, at approximately 8:00 am to all customers south of Port Street for hydrant replacements. Once water is restored all customers...
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